The guitar plays great and I have a more realistic insight on what to expect when dealing with Halo. I was given the same excuse multiple times 'letting the guitar adjust for a week' and ultimately they told me they forgot.Īlthough Halo does have these drawbacks, I would still order from them again. My order was delayed 3 months even after periodically (3 months gap) checking in. They're a small shop and almost never turn down orders. After already being charged, It took me 2 months to nail down a design and I had to do most of the design legwork.Ģ) They will be late with the delivery. There are a few takeaways that new customers should be aware of:ġ) They're not experienced with creating graphics. Halo Custom Guitars ***Īt the end of the day, Halo guitars love guitars and try their best to deliver customized guitars. This can sometimes result in lengthy delays and we apologize, but we are working hard every day to do better. We strive to offer very high customization and to deliver the highest build quality we can. Everything else is done at our factory in China (as mentioned on our FAQ page ). *** Hi Chubba - we only perform final fret work, component assembly, and setups in our California shop. Keep in mind I never badgered them as to when it would be complete, so when they said they are ready to ship it, and don't because it has issues to be resolved,Īnd the months go by, it starts to concern me, hence the review. Honestly, I would have thought that they would have been able fabricate it at their facility. It turns out my custom pickguard comes from overseas as well? and has been delayed due to lockdowns. Three months ago made final payment, being told everything was finished, only to find out it wasn't. It appealed to me to have a custom bass made, thinking customization was taking place in California, but it doesn't seem to be the case. So when I ordered this 5 string short scale bass 2 and half years ago, as nobody was making this type of instrument, which they now do.
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